Last Updated: June 2026
These Terms of Service ("Terms") govern your use of ctbrandworks.com and any branding, design, or web services provided by CT Brand Works, a DBA of Conduit Trades LLC ("we," "our," or "us"), registered in Florida. By submitting a brand request, purchasing a service, or using this website, you agree to these Terms.
CT Brand Works provides contractor branding and web design services including but not limited to logo design, brand identity systems, document templates, website design and development, Google Business Profile graphics, social media graphics, and the CT Managed hosting plan (collectively, the "Services"). The specific deliverables for each tier are described on ctbrandworks.com and confirmed in writing upon project acceptance.
Each project begins with a written scope confirmation. The scope defines the specific deliverables, revision rounds included, and delivery timeline for your package. Work outside the agreed scope — including new directions after approval, additional pages, or additional asset types — may require a change order and additional payment.
A revision round is a single, collected list of changes submitted at one time. Piecemeal or sequential revision requests within the same round may be held until consolidated. Requests that change the approved creative direction after a revision round has been accepted are not included and may require a change order.
All projects require payment in full or a deposit before work begins, as specified at the time of purchase:
Invoices unpaid beyond 14 days of the due date may result in project suspension. Final files and deliverables will not be released until payment is received in full.
Upon receipt of full payment, CT Brand Works transfers ownership of the final delivered design files to the client. This includes logos, document templates, and website code specifically created for your project. You own the final deliverables outright — there are no ongoing licensing fees.
CT Brand Works retains ownership of all preliminary concepts, draft designs, and rejected concepts that are not included in the final delivery. We also retain the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing.
CT Brand Works retains ownership of all proprietary design frameworks, internal tools, and methodologies used in delivery. These are not transferred as part of any project agreement.
If you provide any existing brand assets, logos, or materials for use in your project, you represent that you have the legal right to use those materials and indemnify CT Brand Works against any third-party claims arising from their use.
To ensure on-time delivery, you agree to:
Project timelines are based on timely client responses. Delays caused by late feedback, missing assets, or extended approval periods may extend the delivery timeline without penalty to CT Brand Works.
Due to the custom nature of design work, refunds are limited:
CT Brand Works does not guarantee specific business results, revenue increases, or lead generation outcomes from any delivered branding or web design work.
The CT Managed plan ($127/month) provides website hosting, SSL, domain and DNS support, contact form monitoring, and up to 2 small content updates per month. A small update is defined as a text edit, phone or email change, image replacement, hours update, or adding a project photo. New pages, redesigns, and structural changes are not included and will require a separate quote.
CT Managed includes a 10-day grace period before the first charge. Accounts inactive for 21 days may be paused. Accounts inactive for 45 days may be cancelled and hosting discontinued. You will receive notice before any cancellation action is taken.
By providing your phone number through our contact form or during the project process, you may receive transactional SMS messages from CT Brand Works related to your inquiry, project status, or account. You can opt out at any time by replying STOP. For assistance reply HELP or contact [email protected]. Message and data rates may apply. Message frequency varies.
Both parties agree to keep confidential any proprietary or sensitive information shared during the project — including business plans, unreleased brand concepts, pricing, and client lists — and not to disclose such information to third parties without prior written consent. This obligation survives termination of the project.
CT Brand Works is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or delivered work. Our total liability for any claim shall not exceed the total fees paid by the client for the specific project giving rise to the claim.
Our services are provided "as is." We make no guarantees regarding specific business outcomes, search ranking improvements, lead generation results, or revenue increases resulting from any delivered work. Results vary based on factors outside our control including market conditions, client execution, and platform changes.
Either party may terminate a project engagement with written notice. If CT Brand Works terminates due to non-payment or breach of these Terms, all unpaid fees for work completed to date become immediately due. If you terminate, deposits are non-refundable and you will receive all work completed to date. CT Brand Works reserves the right to decline or discontinue service to any client at its discretion.
In the event of a dispute, both parties agree to first attempt resolution through good-faith written communication. If a resolution cannot be reached within 30 days, disputes shall be resolved through binding arbitration in Orange County, Florida, under the rules of the American Arbitration Association. The prevailing party may be entitled to recover reasonable attorney's fees.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action arising from these Terms shall be brought exclusively in the courts of Orange County, Florida.
We reserve the right to update these Terms at any time. Material changes will be communicated via email or posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
For questions about these Terms, contact us: